Refund Policy
Last updated: March 20, 2026Version 1.0.1
1. Overview
At Sendox, we aim to provide a reliable and high-quality service. This Refund Policy explains how refunds are handled for purchases made through our platform.
All payments, billing, and refunds are processed by our Merchant of Record, Paddle.
2. Refund Eligibility
Customers may request a refund within 14 days of the initial purchase of a subscription.
Refunds are handled in accordance with Paddle's policies and applicable consumer protection laws.
3. Subscription Renewals
Subscriptions automatically renew based on the selected billing cycle (monthly or yearly).
If you do not wish to be charged for the next billing period, you must cancel your subscription before the renewal date.
Refund requests for renewals are handled in accordance with Paddle's policies and applicable laws.