Privacy Policy
1. Introduction
Welcome to Sendox. We value your privacy and the security of your data. This Privacy Policy describes how Sendox ("we", "us", or "our") collects, uses, and shares your personal information when you use our SaaS messaging platform and related services.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our services.
2. Data We Collect
We collect several types of information from and about users of our services, including:
Identity Data
- First name
- Last name
- Username
- Similar identifier
Contact Data
- Billing address
- Email address
- Telephone numbers
Financial Data
- Payment card details
- Transaction history
- Secure via Paddle
Usage Data
- Session duration
- Feature engagement
- Click tracking
3. How We Use Data
We use the information we collect for various purposes, including to:
Service Provision
Managing your account, providing messaging services, and processing transactions.
Communication
Sending technical notices, updates, security alerts, and support messages.
Improvement
Understanding how users interact with Sendox to improve functionality and UI.
Security
Detecting, preventing, and addressing technical issues or fraudulent activities.
4. Data Sharing
We do not sell your personal data. We may share your information with selected third parties including:
- Business partners, suppliers, and sub-contractors for the performance of any contract we enter into with them.
- Analytics and search engine providers that assist us in the improvement and optimization of our site.
5. Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
"Security is a shared responsibility. We encourage users to use strong passwords and enable multi-factor authentication where available."
6. Your Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to: